Privacy Policy

1. Introduction

At WEQAK, protecting personal data is a priority. This policy explains what we collect, why we collect it, how long we keep it, and your rights regarding your data.

2. Data We Collect

Depending on your interaction with our services, we may collect:

• Identity and contact data (name, email, phone number)
• Appointment and follow-up details
• Information submitted through forms, consultations, and questionnaires
• Website usage data (device, browser, pages viewed, cookies)
• Health-related information only when voluntarily shared by you

3. Why We Use Your Data

• Handle contact requests and appointment scheduling
• Provide personalized assessment and follow-up
• Communicate service updates and practical information
• Improve website performance and user experience
• Comply with legal and regulatory obligations

4. Confidentiality of Health Data

Health-related information is treated as sensitive data. Access is restricted to authorized personnel and managed with strict confidentiality standards.

5. Legal Basis

Processing is based on one or more of the following: your consent, performance of requested services, legitimate interest in service quality and security, and compliance with legal obligations.

6. Data Sharing

We do not sell or rent your data. Data may be shared only when necessary with trusted technical providers (hosting, booking tools), authorized professionals involved in your care path, or competent authorities when legally required.

7. Data Retention

Data is kept only for as long as necessary for service delivery, follow-up, legal compliance, or until a valid deletion request is fulfilled where applicable.

8. Cookies

Our website uses cookies for core functionality, analytics, and service improvement. You can manage or disable cookies at any time through your browser settings.

9. Data Security

WEQAK applies technical and organizational measures to reduce risks of unauthorized access, alteration, disclosure, or data loss.

10. Your Rights

You can request access, correction, deletion, objection, restriction of processing, and withdrawal of consent at any time, subject to applicable legal requirements.

11. Contact

For any privacy request: contact@weqak.com

12. Policy Updates

This policy may be updated to reflect legal, technical, or operational changes. The latest online version applies.